Porter’s five forces Essay

It is very important for the drug companies and supermarkets to use the five forces to ensure that they strategically position themselves in a way that they become very competitive to make sure that they remain in business and also make and maximize profits. Managers have a very important role in ensuring that they do enough analysis so that they employ strategies to make them make the best out of the business that they do. Porter’s forces can be analyzed to act as yard sticks for the supermarkets and the drug companies to position themselves so as to do a profitable business as they face a very competitive and saturated environment that is very sensitive to changes. (McGahan, 2004) The supermarkets and the drug companies should utilize the Michael Porter’s five forces analyses as a framework to guide them operate in the competitive environment. The forces that affect the supermarkets and drug companies are those that are close to them and need to be properly analyzed since they affect their ability to effectively serve their customers and also make profits. When the supermarkets and drug companies face changes in the five forces, they need to re-examine the market place and make decisions that will ensure that they remain profitable and challenge their competitors. Their management should highly depend on research and marketing intelligence to gather the necessary information that will help them make sound decisions that will help their firms since they are faced with a lot of competition from their rival competitors. The closeness of substitutes Substitutes are alternative products that have the ability to satisfy similar needs and give solutions. Substitutes in the supermarkets and drug industries reduce the potential returns since they place a ceiling on the prices offered for products. Firms that realize that products being offered bring a lot of profits look for substitutes products that can substitute so that they may also enjoy profits. Drug companies face a big challenge since scientists and researchers are coming up with products generic drugs that compete very much with the existing original products. Due to research, drug industries are discovering new products every day that are either more effective or cure the same diseases. This has become a very big challenge since the market has become open and new discoveries are welcome every time. Customers will always be tempted to try the new products to see whether they are more effective and are made to believe that the newest drugs on the market are the best since they are more new and tested. Malaria drugs for instance are changing every time and patients believe that the new discoveries can handle Malaria more strongly than those that were there before. Marketers in drug industry must constantly try to sell there drugs by marketing them all the time and assuring their markets that the drugs they have are the best. Almost all drugs have tested substitutes and it gives the sellers and the users a variety of choices to choose from and making it very hard for some drugs to be pushed. The drug industry is so concentrated and even the herbal industry is attracting a lot of audience sine they claim to have varieties and more effective drugs. (Porter, 1985) Supermarkets are facing very stiff challenges since many supermarkets are opening up everyday with better supplies from substitute goods that make them appear to be cheaper than the others. Customers will go to those supermarkets with variety of substitutes so that they may get more cheap goods that can meet their needs. In a supermarket, companies will take and buy spaces in the supermarkets and also arrange and make them more appealing than the products from their competitors. When we look at basic products like bread and flour, you will find that there are many substitutes that will be in the same supermarket and that can play the same role and act as substitutes of the other. Supermarkets face a stiff challenge from the others and therefore need to do extensive advertising, introduce new cheap products every time and increase service to the customers since there is a stiff competition from other supermarkets. Supermarkets will always try to take customers from each other by winning them with the substitutes that they offer and services that they also offer at a cheaper price. (Lovelock, 2006) The Intensity of Rivalry among Established Companies Supermarkets and drug companies face a very competitive environment that has a big concentration of rival competitors making it a very competitive venture in business. They compete with heir rivals across al levels and try all strategies to ensure that they beat their rivals and try to do extensive marketing and innovation to attract more customers every day. There are many established companies that are more organized and have better strategies than the new ones that come up and therefore have a competitive edge over the others. An established company will mean having a well developed network that has a good client base and that is supported by customer loyalty and therefore locking out the new firms that try to make an impact by trying the existing markets. The well established pharmaceutical firms give a big challenge to the new companies in the market that try to make their products known. Even though substitute products are received in drug industries, it becomes easy for the established firms to push customers to start using their new products in the market since they have a name in the market and customers are loyal to them. (Porter, 1985) Customers will always be pulled to go to the already established supermarkets that they are used to them and will always feel that their services are the best. They also believe that products and services that are offered in the established supermarkets are the best and all they offer are the best to take car of their needs. The new supermarkets are highly challenged and must therefore position themselves strategically by ensuring that they price their products well and also do extensive advertising to market their products and services and have new customers and prospects that will be customers in future. The rate of growth of the drug companies and supermarkets has become a big challenge as new ones come into the market every time with very attractive terms for customers and therefore pulling them and pulling away their loyal customers. Competitors in the drug companies and supermarkets have diversities and therefore make them very unique and unequalled and thus being very hard to compete with them in a very competitive environment due to high concentration of players who are doing the same businesses. There is need for e advertising to market both individual products and the supermarkets and drug companies due to the stiff competition from rival players in the same field that is concentrated highly. The bargaining power of suppliers Suppliers take advantage of their unique supplies to ask and bargain for what they want and enjoy the monopoly and charge expensively for the products or services that they offer. Customers are very sensitive to any changes that may affect them that are caused by the bargaining power of the suppliers. Suppliers are a competitive threat in drug industries because they can raise the prices of new and the old supplies and therefore making the customers to try substitute products that can satisfy the same need. Suppliers may cost the drug companies a lot of financial constrain if they switch and fail to supply their products as it is involving to get new and reliable suppliers that can give quality and be efficient all the time. (Grant, 2005) Doctors will recommend their clients to use substitutes according to their financial abilities and are in a position to refer them to use any of the substitutes. Supermarkets must try as much as possible to bargain well with their suppliers so that they may get quality products at the right price so that they may also sell and price their products well in relation to those of the competitors so that they may not loose customers to the other supermarkets. Suppliers will have more power if they are few or alone in the market and will give their products at a very high price and will affect the sales of the supermarket in the long run. It is very important for the drug companies and the supermarkets to have suppliers that can supply substitute products that are more or les the same so that their customers will not run to the other outlets that have the products that they need. In the event that the suppliers reduce their products quality and raise the price of their products, it will be a great competitive challenge to the drug industries and the supermarkets that offer the same services. The determinants of the suppliers power in both the supermarkets and the drug companies includes: suppliers concentration in one particular place that is central in location, volume of suppliers that they offer to the supermarkets and the drug companies and finally the costs related to the total purchases that they do. The suppliers ensure that they take advantage of their strengths to bargain and register as much profits as possible and make the buyers of their suppliers to accept what they offer and fix high prices. (Cullen and Boteeah, 2005) The Risk of Entry by Potential Competitors The new competitors enter into business with an intention to bring new capacities that never existed before so that they may give competition to the existing firms. Every new entrant into the drug and supermarket business is a big threat to the existing firms since they may pose a big danger when they come and take the existing customers by intimidating them with good attractive services and also set their businesses in strategic points that will attract more customers. Supermarkets and drug companies are very profitable and has therefore it has been attracting very many new entrants who perceive it as a good profitable business that has a lot of assurance since the customers will always need food and other materials offered I the supermarkets and drugs to help prevent and cure diseases. Their main interest is to capture big market share that exists so that they make more sales and therefore make profits. Supermarkets face a lot of competition from new entrants who come up with new and customer satisfying service that are very attractive and take their customers. They are few barriers to the new entrants in this field and many businessmen are thinking of opening up one stop supermarkets that are in strategic positions to attract customers. (Mark, 2001) There are many barriers that might be in the drug industries that may affect the drug firms. They include the following: government policies on drug companies, economies of scale, capital requirements that are needed to start a drug company, brand identities and reactions from firms in the drug industry. New entrants in the drug industry are seen by those that are already in existence as a threat since they take and reduce their market share and make them reduce their sales and therefore register fewer profits from the sales. Though governments might create barriers to help streamline the industry, it will not fully succeed since many new entrants might meet the requirements put on them and give challenge to the already flocked market. The higher the entry barriers, the less it is likely for outsiders to enter the industry. (Sparrow and Hilltop, 1994) The Bargaining Power of Buyers This is the marketplace of outputs. Customers in the supermarkets and drug industry put the two businesses a lot of pressure since they are very sensitive to any change in prices and are always ready to window shop and find where prices are relatively cheap. The availability of substitute products in both the supermarkets and drug companies has made it very challenging for all those who run these businesses and are therefore supposed to learn the behavior of their customers so as not to scare them to their competitors and therefore reducing their profitability. The players in the drugs and supermarket firms make it .Many supermarkets and drug companies give room for their customers to bargain and make the competitors to be on toes. It is very important for the drug companies and supermarkets to highly depend on market intelligence so as to be very strategic in their pricing since there are many supermarkets and drug industries that are ready to reduce their prices by negligible amount that can attract customers from their competitors. (Brewster, 1995) Buyers are ready to run into substitute products that are being marketed everyday in the supermarkets and drug companies due to the changing technologies that are leading to cheaper and quality production of substitute products. Advertisers are taking advantage of the sensitivity that the buyers have to market new products that hit the market daily. The drug industries and the supermarkets should have a variety of substitutes in their business premises to pull all the customers and reduce the customers from moving to their competitors who offer various products in different prices. Since buyers are the ones that ensure that there is continuity of business, the supermarkets and the drug companies should learn and be very sensitive to the changing tastes and preferences in order to win buyers and also ensure that they remain loyal to them since the concentration of many firms is a big threat. Supermarkets and drug firms must ensure that they use the Porter’s analysis since they face stiff and very competitive challenges from firms that have realized that they can make lucrative profits from the supermarket and drugs since they are assured of a lot of profits from a large customer base that is attracted by these firms. They need to assess the market very well and ensure that they learn there customers very well and also ensure that they position themselves to compete more effectively to remain in business and also maintain a good relationship with their customers so that the competitors may not take away their customers. It is only through these methods that they will be assured of remaining in business tomorrow. (Brandenburger and Nalebuff, 1995) Reference Brandenburger, M. and Nalebuff, J. (1995): The Right Game. Use Game Theory to Shape Strategy. Harvard Business Review pp.59-69 Brewster. C (1995): Towards a European Model of Human Resource Management-Journal of International Business. Vol 26, pp 112 Cullen, J. and Boteeah, K. (2005): Multinational Management. A strategic Approach, 3rd Edition, Mason; Thomson South-Western, pp 54 Grant, R. (2005): Contemporary Strategy Analysis: – Blackwell Publishing Ltd., Oxford pp 24-45 Lovelock, J. (2006): Services Marketing, People, Technology, and Strategy. New York, Prentice Hall, pp 23-45 Mark, D. (2001): Human Resource Management and organizational performance; 3rd Edition of the Institute of Management, Washington, U.S, pp 76 Porter, M. (1979): How competitive forces shape strategy. Harvard Business Review pp 34 Porter, M. (1985): Competitive Advantage:-Techniques for Analyzing Industries and Competitors. The Free Press, New York, pp 12-56 McGahan, A. (2004): How Industries Evolve: – Principles for Achieving and Sustaining Superior Performance. Harvard Business School Press, pp 27-37 Sparrow, P. and Hilltop, J. (1994): European Human Resource Management in Transition: New York, Prentice Hall, pp 45-76 Â  

Can Public Relations Be Ethically Moral

Can public relations be ethically moral? Should we be involved in them if we want to be moral individuals? But what is ethical, moral and what is already unethical, immoral? Where are the frontiers? And who define them? The Internet Encyclopedia of Philosophy explains: â€Å"The field of ethics, also called moral philosophy, involves systematizing, defending, and recommending concepts of right and wrong behavior† (http://www. iep. utm. edu/e/ethics. htm). All definitions of ethics usually share certain notions such as distinguishing right from wrong, and determining the nature of what should be valued. In the public relations discipline, ethics embraces values like honesty, openness, loyalty, fair-mindedness, respect, integrity, and forthright communication. But people do not consider it in order life . Public relations are often immoral. Everybody wants the best for himself and people are hell-bent for everything. They use different methods to gain it. A man behaves often like a wild animal in a jungle. Thus if you want to survive you have to follow. You have to take the rules of the majority. And unfortunately, these rules are not always in accordance with ethics. The frontiers of ethic have moved only because our society lets them. What used to be immoral in the past, is considering normal today. There is no right way how to avoid immorality in public relations. The question is, how strong it is and will become. The answer will primarily depend on the society and its future action in moving the frontiers of ethics.

The Rights of Children in Asylum under the UN Essay

The Rights of Children in Asylum under the UN - Essay Example Children who have separated such as the children who are far away from their states of derivation and alienated from parents or other relatives are not visible in this world. This invisibility is divided into two folds, first as children who frequently have no authority to raise their voice and secondly as asylum seekers, are prevented to have attention or power in the society. If these children are mostly invisible in the first case than who will become aware of them if they go missing Who will support on their behalf and participate as a substitute parent to prompt the state that its responsibilities under the UN Convention on the rights of the child relate to all children within its country, be they populace or not. Frequently, romantic concept of early days differentiates sharply with the severe actuality for a lot children globally. Amnesty international has recognized human rights infringement of children together with killing by death groups, agony, unfair imprisonment, obligatory genital disfigurement, slavery, trafficking on sensitive organs and cruelty of lane children. Additionally enforced marriage, forced recruitment and individuals trafficking and most of the children are repeatedly mistreated just because they are kids. Specific violation towards children of human rights has still to find clear example in government. Perhaps to guard the children. It is prefer to provide such children unseen rather than thinking about their encounters. However, the reason that they are grown-up adults and that going missing interprets as deciding to go secretive. While some may have a mature behavior as a result of their previous experiences it is these same experiences which have roughly overwhelme d the blameless child surrounded by. Maybe if they are called matured, they become grown-up and are called as asylum seekers. Although, these children should be observed as children initially and as primary plus their migration position should be less important. The best happiness of the child are dominant in any choice. For example, visualize that your family has been misplaced due to political brutality and eventually you become an orphan. You are only twelve years old and have soft retardation. A companion eventually protects a ticket and migration papers to dash you to the United States for refuge. Leading towards the entrance, you are under arrest for demeanor of a false passport. You are questioned single-handedly in a lingo you do not converse or understand. You discover yourself locked up in a mature prison with illegal criminals awaiting a managerial migration investigating on your allege to asylum. The system actually forgets to take you to see a migration judge for about eight to nine months. Yet while signified by in favor of bono advice, the migration court rejects you asylum and you stay locked up amongst the adults while you plea your case. You waste your initial three years in the United States, dragging your feet from jail to jail. At last you are free to a refugee protection and a new asylum consideration is prearranged. This strange step is the effect of worldwide media reporting and over seventy constituents of the assembly, several public notices is of foundations and thousands of people pleasing to migration systems for you. You then experience the greatest asylum tryout in U.S.

Nonw Essay Example | Topics and Well Written Essays - 2250 words

Nonw - Essay Example For Patricia Muir, the carrying capacity of the earth is the maximum theoretical population size that will remain stable if and only if the supply of resources does not change. However, this is indeed theoretical at best because not only does population size change all the time, but the supply of resources also change independent of population changes. The worst case scenario, therefore, based on Muir’s definition, is that the population size will keep increasing, the supply of resources will keep decreasing, and this will most likely drive the population to instability. Stability, as implied by Muir, is the state where the population may not experience any social or economic problems related to survival and ease of living. Sarah Postel, in her article â€Å"Carrying Capacity: Earth’s Bottom Line,† defines carrying capacity in a rather simple way as â€Å"the largest number of any given species that a habitat can support indefinitely† (4). There is no idea of stabilization driven at here by Postel, as based on her definition, carrying capacity is simply the capacity of the earth to feed a certain maximum number of people, whether or not this will lead to stability. Nevertheless, the definitions of Muir and Postel are far from the reality of the situation for several other factors that affect carrying capacity are not being considered in their definitions. Based on data from Cornell University, the carrying capacity of the earth is estimated to be 10 to 15 billion people, but estimates since 1679 by Anton van Leeuwhenhoek to the present have varied at the range between 1 billion to over a trillion people. The variations are due to the fact that it is admittedly â€Å"difficult to estimate† the human carrying capacity of the earth (The Carrying Capacity). The true reason behind this degree of uncertainty is that the world has been different in different eras in history and humans had different needs and different lifestyles for every part of his history. This is evident during the sudden exponential rise in human population from 1400 to the present while it remained fairly stable centuries before 1400, and no one knows for sure why this happened (Cohen 341). Another reason for the uncertainty in determining the carrying capacity of the earth is that the governments of the world do not exactly know what factors ultimately determine carrying capacity. Among the factors being considered there are food, nutrients, space, technology specifically and the availability of each (The Carrying Capacity). Still, other experts say that the problem is not within the environment but with people’s social, political and economic activities, which are all affected by culture, religion, language, values and ethnicity (Cohen 341). Others like Hardin theorize that the earth actually has its own natural way of correcting its own carrying capacity and the problem is that people’s ethical beliefs, like â€Å"Human life is sacred†

Is Wind Power Green Issue 9 Essay Example | Topics and Well Written Essays - 1500 words

Is Wind Power Green Issue 9 - Essay Example These options may not supply the entirety of the power to the unit, but they are usually able to make a significant impact on cutting conventional energy costs, depending on the area. Naturally, in an area like the Pacific Northwest where it is usually cloudy or rainy, solar power would be less effective, and in an area where there is not much wind, wind power may not be justified on a cost basis. â€Å"Many energy providers say they have to charge more for renewables to offset the risk and expense of researching and developing new markets. "Providers say it is more expensive energy to produce, and its definitely true that wind and solar power have very small government subsidies compared to coal and nuclear power energy," says Isaac Elancavae of the Michigan Environmental Council† (Donner, 2002). As time passes, however, the cost of these options is dropping. Wind power does not create any sort of pollutant gases, as conventional power does. These elements of wind power, pros and cons, will both be explored in more significant detail later in the report, but generally, these elements are used in tandem to create living and consumer spaces that are more environmentally friendly than they were in the past. For both materials and renewable energy resources, builders have virtually endless options. In terms of material, everything from insulation (recycled spray-insulation) to flooring (non-soil eroding bamboo floors) can be seen from a building green perspective. And in terms of renewable energy, as discussed above, although the main options are till solar and wind power, there are many other options also available to builders, such as methane and geo-thermal heat installation. Generally, as these technologies age, they become progressively cheaper. One may remember when buying a VCR cost several thousand dollars, when they were first invented. Today the same player costs under a hundred

Effect of modern technology texting and languages in academic Essay

Effect of modern technology texting and languages in academic communication language - Essay Example While it is frequently argued that the use of contractions, slang, and icons in text messaging is a signal for the development of a new language, the fact is that it signalizes death of appreciation of the written language because of its complexities. Modern technology texting and language is defined by traits and qualities that are significantly different from those of the academic communication that is otherwise carried out every day. â€Å"Short-cuts, including abbreviations, acronyms, and unique spellings [are] most prevalent in the instant message conversation, followed by pragmatic signals, such use of emoticons, emotion words, and punctuation, and typographical and spelling errors were relatively uncommon† (Varnhagen et al, 2010, p. 719). Unlike that, academic communication employs the use of proper grammar, sentence construction, and the quality of writing is governed by such factors as flow of writing, and smooth transition of ideas from one paragraph to another. There are certain factors behind the death of appreciation of written language. The first among these is the time. Typing is more time-consuming than speaking. Accuracy is another element. Typing is more prone to errors than is speaking (Herring, 2003). In an attempt to compensate for such issues, young generation communicating through the instant messaging has developed short cuts. An example of such short cuts is writing â€Å"l8r† instead of â€Å"later†. In addition to that, acronyms are frequently used in place of common phrases, e.g. use of acronym â€Å"brb† in place of the phrase â€Å"be right back† (Werry, 1996). Another quality that provides spoken language with an edge over the written language is the ease of expression of emotions in the former unlike the latter. Users of text messaging have developed the graphic pragmatic devices in support of the communication functions. Examples of these include smileys or use of expressions like â€Å"YW † in place of â€Å"you’re welcome†. New ways

HR project Essay Example | Topics and Well Written Essays - 750 words

HR project - Essay Example This shows that a comprehensive review was made of the HR department of the Bank. 2. Best Performing HR Function In my opinion the best performing HR function was that of the John Manville Corporation. This was because the efforts made by HR for the training and development of the employees were really visible. The HR department encouraged the training and development efforts of its employees, and had an open door policy; it was also felt that the HR department recognized the need for work life balance and had a relationship with its employees that went beyond just the job function. 3. Most Comprehensive, Professional and Effective Project Summary and Presentation I think that the presentation made by the team that chose Nordstrom was the most comprehensive, professional and effective project summary. The various sections of their presentation regarding company history, HR evaluation and the way the company operates and its guiding principles and investment in HR training and practic ability is most clearly shown. They do not hesitate to hide their weaknesses but are keen to learn from them. The balance of text and images and flow of information was also quite effortless and very well made. 4. My Three Greatest Learning Points Acquired From This Project I think my number one learning point would be the value of teamwork. I really appreciated how my team got together for this project, how we discussed ideas for going about the project from start to finish, how we set them out on paper, about how to approach the project, who would do what and how, and what would be the final outcome and how it would be set out on paper. The other important part was to see that everything was covered as far as possible, and nothing was left out. The last part was in coordinating it all together in the form of a presentation and reviewing it until we felt that we had done a good enough job for a final presentation. The second learning point that I would mention was although that the re was a wide variety of the type of organizations covered by this project, from profits to non profits, engineering to retail. Yet it was amazing how the HR functions and responsibilities were more or less the same no matter what the organization or its purpose. In the final analysis, employee satisfaction and care was all that mattered from an HR perspective. The third learning point was that it helped each of us take responsibility for the project. Each team member had certain tasks to perform, with specific output desired and a deadline to meet the same. He or she had to do this so that the contributions to the project could be consolidated and sorted out before making the final presentation. The final shape would not have been possible if all the team members did not play their part. 5. What Has Become Powerfully Clear To Me as to the One or Two Most Critical Aspects of Managing Human Resources for an Organization I think that based upon all the reviews and presentations made i n class regarding this project, certain common factors emerged which made it clear to me that the one or two most critical aspects of managing the HR function for an organization are to promote a level playing field where justice and equity is provided for each and every employee, there are no favorites and nobody can bend the rules and get away with it. This is instrumental in boosting employee morale. Employees know that HR cares when they see these principles in action. Moving from improving employee

External and Internal Environments Assignment Example | Topics and Well Written Essays - 2000 words

External and Internal Environments - Assignment Example Since the amalgamation and formation of The ExxonMobil Corporation, growth has been significant and implicit to the outstanding performance and competence in the petroleum field of business. The market leadership performance is relative to investment initiatives by the corporation to improve on the environmental factors with the aim of propulsion towards achieving the target objectives (Cooper, 2006). The following entails Exxon’s general and competitive forces, the future forecasts, the opportunities and threats, strengths and weaknesses and the company’s vale prepositions emanating from the key competences. The economic and technological segments of the general environment in reference to the Exxon Corporation The multinational corporation ranks first among the six petroleum giants across the globe. The continuous performance and unchallenged growth emanates from the direct and successful investment of the corporation’s surplus revenue. In close relation to the investments, the corporation values the other segments in the general environment, for example investing in community welfare programs and initiatives that focus on creating environmentally friendly programs (Hogan & Sturzenegger, 2010). These attributes are propellants to the skyrocketing demand with the corporation investing heavily to the required supply and cater to the demand. The future prospects in relation to inclination of demand and supply of oil products signify a state of inelasticity as the forecasted population by the year 2040 shall total at 9 billion, a factor implicating the demand of fuel and energy. With these forecasts, the corporation insists on a continuous investment program in revamping the petroleum projects throughout the affiliated companies (Cooper, 2006). The petroleum field of production is sensitive to technology in resolution to the growing urge of environmentally friendly programs. With the increased threat of global warming, the world reflects emph ases on industrial operations and goods that cause little or no harm to the environment. The ExxonMobil Corporation forecasts on the future use of energy in accordance to the increased population. Therefore, the corporation indulges in a continuous technological improvement to produce enough of the required petroleum products (Hogan & Sturzenegger, 2010). Production of alternative energy products that reflect to the general environment is the key to Exxon’s penetration to other global economies despite the political, legal, social and cultural constraints. The essence is that the economic and technological approaches of the corporation are implicit of the inclined performance of the multinational’s operations and competence. Forces of competition In accordance to Michael Porter’s competitive forces analyses, the main factors of consideration in relation to competition reflect on the new entrants in the market, extent of substitution, the power of buyers and supp liers, and the existing relations among the present competitors. The petroleum industry stands vulnerable to the threat of competition forces. With the increased demand of petroleum products, manufacturers result into production of bio-fuels to supplement the crude oil levels and production capacity. This factor implicates to the threat of substitution of the crude by the bio-fuel as well as creating a

William Shakespeare also known as “The Bard” Essay Example for Free

William Shakespeare also known as â€Å"The Bard† Essay William Shakespeare was one of the best writers of his time, and has written stories that are still being read and talked about today. He was thought of to be an inspiration to many upcoming writers and has helped to shape literature into what is today. Shakespeare’s writing s give vivid and interesting details about the topic he is writing about. His writings also tend to make others enjoy reading more often. Even though Shakespeare has no birth records there are church records which indicate that a William Shakespeare was baptized at Holy Trinity Church in Stratford-upon-Avon on April 26, 1564. From that information they believed that he was born either on or near April 23, 1564. Shakespeare married Anne Hathaway on November 28, 1582. William was 18 and she was 26 and also pregnant. Shakespeare’s first child was a daughter born on May 26, 1583, they named her Susanna. Shakespeare was the third child of John Shakespeare who was a leather merchant and his mother Mary who was a local landed heiress. Shakespeare had two sisters Joan and Judith, and his three younger brothers Gilbert, Richard and Edmund. From roughly 1594 Shakespeare was an important member of the Lord Chamberlain’s Men Company of theatrical players. It was said that â€Å"Shakespeare wrote plays that capture the complete range of human emotion and conflict. Shakespeare was also often called the English national poet and is to be considered the greatest dramatist of all time. Also there are little Cox 2 records of Shakespeare’s childhood and virtually none about his education, but scholars think Shakespeare attended King’s New School. Others often ponder on whether William Shakespeare really existed. By 1952 there was some evidence that Shakespeare was living as an actor and a playwright in London and may have had several plays produced. Around 1597 15 of Shakespeare’s 37 plays  had been published. By 1599 Shakespeare and his business partners built their own theater, which they later called the Globe. Shakespeare’s early plays were written in a conventional style of his time with complex metaphors and rhetorical phrases that didn’t always match with his plot or characters. Although Shakespeare was very modern, adapting to the customary style to his own motives and creating a freer flow of words. Shakespeare’s work and been a major influence on later theatre and literature. Throughout the 1590’s Shakespeare’s reputation continued to grow. From 1594 to 1608 he was fully involved in  the London theater world. During much of this period, Shakespeare was ranked as London’s most popular playwright, based on the number of times his plays were performed and published. By the late 1590’s Shakespeare had become an established writer and a prosperous. Cox 3 By 1612 Shakespeare had become England’s most successful playwright. It was said that he divided his time between Stratford and London. Shakespeare was a respected man of the dramatic arts who wrote plays and acted in the late 16th and early 17th century. Today his plays are highly popular and are persistently studied and reinterpreted in plays. The genius of Shakespeare’s plays will forever be performed and read. Furthermore William Shakespeare also known as â€Å"The Bard† was a man who changed the way we look at literature today. Also he was thought to be a literature genius making his plays different and extraordinary. Shakespeare is a man who others have looked at throughout the course of history to learn to be better writers. William Shakespeare was a legend and shows just how much reading and writing can take you. Cox 4 Citation Page www. biography. com – William Shakespeare www. worldbookonline. com – William Shakespeare.

Tylenol In Capsule Form Essay Example for Free

Tylenol In Capsule Form Essay The capsule is the most popular form of taking medicines as these are easy to swallow. Capsules have a symbolic significance as well as these represent strength. Thus patients perceive a dual advantage of convenience and a psychological boost of taking a potent medicine.   The tamper resistant packing was introduced by Johnson and Johnson in November 1982 within a few months of the initial crisis. This followed standards laid down in regulations by the Food and Drug Administration. The packing was considered very sturdy and difficult to be tampered with. These had glued flaps on the outer box which had to be forcibly opened and a tight plastic seal surrounded the cap inside with an inner foil which wrapped the mouth of the bottle. It also had a label which warned customers not to use if safety seal was broken. Thus at that time perhaps Johnson and Johnson was justified in introducing the capsules in tamper proof packing. This made sound business sense as it implied that only the packing had to be manufactured, while the capsule could be continued in its original form.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   However this decision of the company proved to be short sighted as in 1986, a second incident of tampering of the same drug occurred. While this was immediately controlled, it was evident that capsule was not the safest form for a mass consumed drug as Tylenol as the seals could be apparently opened and refixed after the capsule was tampered with. Finally the company discontinued the sale of the drug in capsule form and the caplet form was introduced.[1] Thus it is felt that in the long run the decision of Johnson and Johnson to market the capsules in tamper proof packing as opposed to developing the caplets was not ethically in order. The company could well have waited to develop the caplet and avoided the ignominy of another blow to its brand which could survive only due to its goodwill with the masses. [1] http://www.jnj.com/contact_us/info_for_students/index.htm#question03

Problems In The London Zoo

Problems In The London Zoo The Zoological Society of London known as ZSL was founded by Stamford Raffles in 1826 and in 1828 it was opened to member of London Zoological Society for the study of animals, Zoo was on open to public until 1947 to get aid funding. In 1926 there were major expansions to Zoo to accommodate new animals and to keep large animals into natural environment. As Zoo continues to progress and in 1931 it was worlds first open zoological park. In 60s Institute of Zoology was established. London Zoo has been known as national history and contribution to the zoological world. Despite the low visitor turn up and today its a home of wonderful animals of more then 650 species and 130 animals are used breeding purposes. Not only that its also recognized worlds first reptile hose in late 40s and in 1852 worlds first aquarium. Decimus Burton was the first architecture designer of the zoo who was also the designer of Marble Arch London and Colosseum Theater. Q1: Identify and describe one of the problems that currently exist and explain how it is potentially harming the company. Problems in London Zoo London Zoo since its opened in 1828 has played vital role in the country scientific and entertainment activity of the society. London Zoo had grown rapidly from early start and continues expending but it ran into multiple problems in 1960s and 1970s due to various reasons. One of the major problems which can be easily identified is the lack of strategy operation plan for London Zoo. Operation strategy involved keeping the routine operations in place despite the number of visitor to the Zoo. Marketing plan had work out in the past but it all goes into drain, if end of the day customers feel lost and are not entertained or managed well. Customer dissatisfaction can potentially lead to customer not returning to Zoo and as well as it can create bad impression which can harm new or returning visitors. In these competitive era of entertainment; customer satisfaction is consider a key to success, which London Zoo has failed to provide effectively over the period of time. London Zoo has failed to delight its customer by not providing quality of service for customer processing which involved managing parking areas, queues, information desk, customer handling and information processing. Fail to achieve can lead to customer unhappiness, can create chaos and seriously damage the Zoo image. Other problem can be related to Society attitude and behaviour towards the animals, today people are well more aware of animal warfare, rights and conservation. There have been questions and debate concerning what is the role of a Zoo in society, should animal be kept in captivity or used for human entertainment. People have become much more educated and are questioning the role of Zoo in the society. Attracting number of visitors and applying capacity management operation to keep them organise have been crucial problems of London Zoo for long time. It has harmed company potentially as it has lead to various problems which included cut down in development projects; number of large animals has been move to sister Zoo to cut down the cost, services quality has affected due to lack of funds. This may lead to people not returning to Zoo for next 3 to 6 years unless there has been major development or new attraction in Zoo to drag them back to Zoo. Q2. Describe the evidence that support your claim that problem exists. Problems Evidence The major problems of London Zoo as identified previously have come to know from various sources. The source has been various reviews, feedbacks and various studies have been conducted on London Zoo to identify these problems. From past experience of the Zoo we have seen the whole operations crashed when more then expected visitors attendance. Management announce save my Zoo campaign after it failed to meet the expenses. Campaign attracted 18000 visitors in a day which lead to complete chaos in Zoo; there were queues everywhere, restaurants run out of food, parking problems and visitors found them self lost. There have been continues decline in number of visitors since 60s and 70s. Number of visitors have be fluctuating because of various reasons, There has been continues increment in number of leisure and attraction places in London only, there are around 130 major attractions in London. There have been numerous communications and travel invention has made easy to travel and trip around world which has made number of domestic visitor to decline. As stated in case there has been no major development for last 30 years, but in last couple of years Zoo has done some development work to improve the visitor attendance level. There have been animal welfare, rights, law and ethics awareness as it never been previously. Britain Govt created animal welfare advisory committee in 1967 which later became Farm Animal Welfare Council in 1979. It recommends animal freedoms and rights. There are 5 major freedoms which are promoted under this council which have been given in appendix. There have been debates in society in first half 20th century but its get intensified in 1980s to protect the ethics of animals. Due to continue awareness and debate in society has made people to think about the existence of the Zoo in society and their interest towards the Zoo. Customer Quality satisfaction has been the main issue in zoo. As its mentioned in case study, as Zoological society restructured is organisational departments to improve the operations and quality of service. After reviewing various unbiased reviews, the quality of service has been poor in London Zoo and as customer feedback shows there has been lack in operation management. There have been number of issues with visitors which includes poor operations and Planning, Empty Cages, Low Food Quality, Queues Everywhere, Lack of Seating, Baby facility. Few customer reviews have been attached in appendix with references. Q3. Carry out a critical literature review to identify what is considered to be Best-Practice in the area of Operations Management related to the problem. Literature Review and Best-Practice Introduction London is one of the major tourist attraction for visitors around the world, every year approximately 150m number of tourism day trips are made to London (source: The Countryside Commission website) and estimated total attendance 50m to London attractions during 2006 (Source: Visit London website). As a result of large number of visitors; attraction increases competition and importance to continuously improve the service quality to attract large chuck of visitors coming from domestically and internationally. Literature Review As previously discussed London Zoo has number of problems from which one of the major problem is to address the issue of service quality and customer satisfaction. There are various academic studies has been conducted to address the issues related to customer satisfaction, service quality and behavioural intent. Different model present different method of measuring the service quality some author describe as gap between customer expectation and perception, alternate author believe assessing the perceive quality by customer is a component to measure quality. A literature overview of different models can be found in Cauchick Miguel and Salomi (2004) presented in table 1 below. Table 1 Proposed models for measuring service quality (adapted from Cauchick Miguel and Salomi, 2004). As it can be concluded from the diagram there is no best practice to be adapted to measure the quality service. SERVQUAL has been centre of debate for most researchers but there have been critics of its accuracy, validity and implication on all kind of service industry. There has been intense use of SERVQUAL model in different service industry like banking, fast-food restaurant, call centre and other various industries despite huge criticism of the model. As oppose to SERVQUAL other model was developed as a result of criticism, SERVPERF is comparatively less used in industries like hotels, public services, cell phones services and various other. SERVPERF critics believed its only applicable in developed countries. SERVPERF Model One of the strong critics SERVQUAL model were Cronin and Taylor (1992) and they developed their own new model based on the original model, they argued that quality service can be measured based performance only. SERVPERF model is single item scale and developed based on performance satisfaction as oppose to performance and expectation in SERVQUAL. SERVQUAL Model The SERVQUAL model is a technique that can be used to measure a gap and perform analysis of an organization between customer expectation for the service and their perceptions of the providers. It can also be used internally to perform the gab analysis of the employees and employers. It was initially based on 10 aspects if measuring the service quality of an organisation and later refined by author to five dimensions which are reliability, assurances, tangibles, empathy and responsiveness. SERVQUAL requires conduction a detailed survey or questioner to analysis the gaps between what was expected by the customer and what currently offered by the organisation. It involves relevant important of each question and measurement of perceived service and measurement of quality service provided. Conclusion From the brief literature review we can conclude that best practice can be SERVQUAL Model as its widely used in for service quality measurement model. SERVERF can be useful but its not as intensely studied and reviewed by researches and practitioners. SERVQUAL Gap Model Diagram illustrated Available at: http://www.gccrm.com/eng/content_details.jsp?contentid=2068subjectid=101 [Accessed 8 November 2009] Q4. From the conclusions drawn from your literature review and your findings within the case study create a proposal for the changes you would like to see introduced to solve the selected problem. Finding and Change Proposal A conclusion can be drowned from research, evidence and literature review that Zoo has number of problems which can be addresses by following these steps. Service Quality and Customer Satisfaction Development Work Animal Captivity and welfare Issues Service Quality and Customer Satisfaction As previously found the customer satisfaction and quality of service score was low. Furthermore the finding of review of different customer at various review sites shows that London Zoo operations have poor performance which includes poor operations and planning, empty cages, low quality food and queues everywhere. This shows there is a gap between customer perception and service provided. As suggested from literature review that customer satisfaction and perception can be achieved and that can be used to improve the services. After gathering the results from SERVQUAL model, these issues should be addressed operation management tools. Development Works There has been greater decline towards the visitors attendance due to lack of attraction and facility provided by London Zoo. The new development like African Bird Safari in 2005, In 2006 Meet the Monkeys opening and walkthroughs Into Africa Butterfly Paradise and Gorilla Kingdom and Clore Rainforest Lookout in the year 2007 by the London Zoo were encouraging and right steps towards creating more attractions, But as analysis shows its only mange to increase visitors at smaller scale and reviews shows customer were not satisfy with the new Gorilla Kingdom as their expectation were much higher then the what the got. There should be continue development in providing support facilities like baby facility, seating facility, parking, extra counters to reduce queues and journey planner for Zoo to walk through the Zoo to give complete and entertaining day out in Zoo. Animal Captivity and welfare Issues One of the major concerns by animal rights and welfare society were to address the issues related to animal facility and welfare in society. London Zoo management should work towards the captivity and happiness of animals. London Zoo should work to provide natural environment for animals so there happiness are confirmed with the entertaining of the visitors. Animal breading and preservation research work should be launched by zoological society and should raise awareness about the work been done but zoological society, so in this way instead of become party against all the animal rights and welfare organisation ZSL can actually work with hand to hand to address these issues and develop a positive society attitude. Conclusion The above mentioned points can clearly address the basic and major problems currently faced by London Zoo. It can certainly create positive and healthy attraction and attitude of the society and which can lead to new visitors and as long as returning visitors as well. Q5. Additional task: If you were appointed as a Management Consultant of London Zoo and you were requested to conduct a competitive analysis of your park versus those offered in: 1) Bristol zoo and 2) Chester zoo in order to improve your competitive edge and attract more customers; which operations mange tools/models would you use to do so and why? After so doing, what set of reasonable improvements would you suggest to the London Zoo director. Competitive Analysis To evaluate the strength of competition is the key to gain competitive edge on your competitors. The competitive environment provides opportunity to analysis the own organization and competitor as well, to achieve this edge various tools and models are available which are widely used in different industry sectors. There are different methods and techniques available to conduct a competitive analysis of different organization in similar industry. Popular models include Porters Five Competitive Forces SWOT Analysis Competitive Benchmarking Porters Five Competitive Forces Michael Porter model provides the framework to gain competitive edge by analysing the industry context in which firm operates. The competitive model is identifying the 5 basic competitive forces: Entry of competitors Threat of substitutes Bargaining Power of buyers Bargaining Power of suppliers Rivalry among the existing players Critics believe that this model is to analysis individual business strategies and extra care is required to not to underestimate current organization strength and weakness. SWOT Analysis SWOT analysis is used to analyze the competitor and identify their strengths, weaknesses; opportunities and threats which help determine the target market, competitive edge, customer services and forecasting. Strengths This is use to identify the strength, potential strategy, marketing strength, customer services and positive tangible, intangibles. Weaknesses Weaknesses involve evaluating the culture, organization structure, operation efficiency, operation capacity, market share and position on experience curve. Opportunities An opportunity is consider as a chance to introduce new product or service. Opportunity can arise due to external factors and can increase the chance of high return. Threats Similar to opportunity these may lead to potential threat, it can be social changes, customer, competitor, new technology, economic or political and regularity changes. Benchmarking Benchmarking is a process to identify performance of organizational processes and activity are best-practice. The objective of benchmarking is to evaluate business unit, division, and organisation performance as compared to similar industry. There are 5 types of benchmarking Internal Benchmarking Competitive Benchmarking Functional Benchmarking Generic Benchmarking Collaborative Benchmarking In this scenario competitive analysis should be performed using performance or Competitive Benchmarking. Competitive Benchmarking Competitive Benchmarking is used to identify and compare the company performance with a competitor. Comparison can be all dimension of a business it can range from finance, product and services, technology, development and personal polices. To increase Zoo competitiveness, it helps to understand how your operations and business processes compare to that your competitors. It allows to examination of current processes and weaknesses which help to change and improve with experience and practice. While conduction benchmarking it should be clearly define and data information shared. Wrong comparison and less information may lead to meaningless comparison. Process of benchmarking can be elaborate using following diagram. Benchmarking process [online] Available at www.pcimag.com [Accessed 17 November 2009] Improvement Recommendations Would like to suggest following recommendations: Strengthen the competitive edge and try to come over weakness identified while doing competitive analysis. Improve Quality of service and customer satisfaction Provide support facilities like baby facility, seating areas and information desk Improve daily operation task effectively Increase the big animals which can increase the competitive edge Provide animals with closer to nature living facilities Take measures to cater the animal happiness and welfare issues. Appendix Customer Reviews London Zoo, not great! On a 3 day trip to London and unfortunately was part of a day I felt could have been spent somewhere else! It is one of the worst Zoos I have ever been to! Most of the cages were empty and to be honest I have been to much better zoos!! by gooseuk7 [online] Available at: http://www.tripadvisor.co.uk/ShowUserReviews-g186338-d187553-r48182591-London_Zoo-London_England.html [Accessed 9 November 2009] London Zoo An expensive waste of time Costly admission prices to a zoo with few interesting animals and many sections and stalls empty. The admission prices are already expensive at  £13 per adult,  £10 per child, but then the ticket sellers force you to pay an extra  £1.50 optional donation. Its hard to stand up to them to avoid this donation. Car parking is expensive at  £9. There were no elephants. This has been the case for a while, and has been mentioned by other reviewers, but seems a shocking omission. There were no gorillas the whole section is boarded off and under development. The bugs area was also under development. There are none of the exotic animals like pandas any more. Many of the animals that were present stayed out of view. The food was pricey like the admission (but this is normal for such places).by yood [online] Available at: http://www.dooyoo.co.uk/theme-parks-zoos-national/london-zoo/1034722/ [Accessed 8 November 2009] Disappointing Ive been many times and this time was the most disappointing. Too many areas seemed to be in the middle of refurbishment. Night zone was too dark couldnt see anything. I like meerkats, but they seemed to be everywhere. The outback was dismal showing a lack of ideas. As Ive said Ive been before and those visits were much better, I would still go again in the hope that things improve. To be honest Chester zoo is better. By munslowl [Online] Available at: http://www.tripadvisor.co.uk/ShowUserReviews-g186338-d187553-r36778432-London_Zoo-London_England.html [Accessed 8 November 2009]

Essay --

All around the book of Deuteronomy, God gave quick directions to His people on how they were to live when they arrived in Canaan, the region that God had ensured to Abraham. These guidelines even consolidated the kind of government they should just structure. At the start, they could be supervised by a game plan of judges. By then, in Deuteronomy 17:14-15, God told the Israelites that rulers should just run over the people, however simply those masters who were especially picked by God. The Hebrews ended up in the same position as the first generation that left Israel. As the Israelites, all had consented to be in pledge with the Lord. Furthermore additionally like the Israelites, not each one of the said who submitted to the pledge truly accepted. God cautioned the Israelites to endure in their confidence yet the majority of the original did not. Just Caleb and Joshua from the original were permitted into the Promised Land. Similarly, it was conceivable that just a couple of the Heb rews being tended to in this letter might endure and enter into the guarantees of Christ. (The Nation of Israel) The most significant thing to recognize in 3:18–19 is the nearby association between insubordination and unbelief. In verse 18 we are told that God banned the insubordinate from the Promised Land. Verse 19 lets us know that the original did not enter the Promised Land in light of rebellion. This lets us know that noncompliance and unbelief are eventually synonymous. In the event that an individual proclaims to have faith in the Lord yet carries on with a life of ceaseless defiance to Him, that individual is in jeopardy of being considered as a real part of the heretic. That unbelief and rebellion are eventually synonymous and should not am... ...in and again, God sent prophets to the people to alert them that there could be grave comes about for their insubordination. The last fragment of the Old Testament records the articulations that God charged His prophets to say. Every desire God made through His prophets for the destruction and untouchable of Israel happened. (The Nation of Israel) To see the solicitation of the works of the prophets, we can put them into a chart equivalent to the one we made for the Israeli rulers. The events that were happening all around the times of I and Ii Samuel, I and Ii Kings and I and Ii Chronicles were the precise ones that the prophets tried to alert the people of Israel about. Israel's history substantiates the truthfulness of God's expressions. The individuals did not remain unwavering to God and they were determined from the area and the sanctuary was left in remains.

Capital Punishment and the Bible Essay -- Argumentative Persuasive Ess

Capital Punishment and the Bible      Ã‚  Ã‚  Ã‚   Capital punishment has always been an arguable issue and for good reason. The Old Testament clearly calls for the death penalty on many occasions, whereas; many of the teachings of Jesus and others in the New testament readily denounce it.   Therefore, both advocates ands opponents of capital punishment have Biblical references to support their beliefs.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Opponents use the creation story to show that all are created in God's image.   Genesis 1:27a states that â€Å"God created man in his image.†1   God, thus, has the power to give and take away life as he chooses.   All men are to preserve life to the best of their ability.   M. Margaret Falls says that we cannot treat people as mere instruments to personal survival, success or fulfillment.2      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Advocates will also utilize Genesis   1:27 to prove that because man is created in God's image, man must preserve as many lives as possible,   Therefore, the death of one, who has murdered many, will spare the useless and countless deaths of others.   God's command to preserve life seems much more important here than the preservation of criminals.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Capital punishment is never used legitimately in the New Testament. Jesus' constant preaching of love and forgiveness shows his contempt for the harming of others.   One example of love is found in John 15:17 â€Å"This is my command:   Love each other.†Ã‚   An example of forgiveness is Matthew 6:14 â€Å"For if you forgive men when they sin against you, your heavenly Father will also forgive you.†      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Jesus practiced what he preached by not condemning guilty persons.   In John 8:1-11, Jesus did not let the people stone a wom... ...    Falls, M. Margaret, The Christian Century, â€Å"Against the Death Penalty: A Christian Stance in a Secular World, The Christian Century Foundation, Cicero, IL, 1986.    Finlay, Terence J., The Ten Commandments, Charles Scribner's Sons, NY, NY, 1961.    Harrison, R. K., Numbers An Exegetical Commentary, Baker Book House, Grand Rapids, MI, 1992.    Hoekema, David, The Christian Century, â€Å"Capital Punishment:   The Question of Justification, The Christian Century Foundation, Chicago, IL, 1979.    Holy Bible, New International Version, Zondervan Publishing House, Grand Rapids, MI, 1973.    Kaiser, Walter C. Jr., Hard Sayings of the Old Testament, InerVarsity Press, Downers Grove, IL, 1988.    Steffen, Lloyd, Christianity and Crisis, â€Å"Casting the First Stone,† Christianity and Crisis, Inc., Syracuse, NY, 1990.